Sales Representatives (Personal and Household Goods)

Sales Representatives (Personal and Household Goods) represent their company in selling consumer goods, such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, toiletries and groceries, to wholesale and retail establishments.

What the job involves

  • Promotes and sells their company's products and services
  • Acquires and updates knowledge of employer's and competitors' goods and services, and market conditions
  • Uses directories and other sources to compile lists of prospective business clients
  • Visits clients and retail outlets to establish selling opportunities
  • Quotes prices and credit terms, records orders and arranges deliveries
  • Follows up clients and ensures satisfaction with goods and services and resolves any problems
  • Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management
  • Prepares sales reports
  • Maintains and submits records of business expenses incurred

Key values of workers in Sales Representatives (Personal and Household Goods)

  • Achievement

    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

  • Working Conditions

    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

  • Independence

    Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

  • Recognition

    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

  • Support

    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in Sales Representatives (Personal and Household Goods)

  • Speaking

    Talking to others to convey information effectively.

  • Social Perceptiveness

    Being aware of others' reactions and understanding why they react as they do.

  • Persuasion

    Persuading others to change their minds or behavior.

  • Negotiation

    Bringing others together and trying to reconcile differences.

  • Critical Thinking

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.